Outlook Add-In with ContentStore Email Viewer Web Server Cache folder (HKEY_LOCAL_MACHINE\SOFTWARE\ Commvault\Galaxy\Instance001\DM2WebSearchServer\sZCACHEDATAFILESPATH) The entire CI Engine install folders (CIServer and CVCIEngine folders) Temp folder (for example, C:\Users\ Commvault Services account\AppData\Local\Temp)
Note: If you use a UNC path to access the magnetic libraries, exclude the UNC path as well.įor disk libraries (CV_MAGNETIC folder), exclude the following:įor deduplication engines (CV_SIDB folder), exclude the following:
The information provided is not a complete list of exclusions because the Commvault software might change with updates and new releases. The goal is for the antivirus software's rules and schedules to allow Commvault operations to run normally and complete successfully. Coordinate with your antivirus software vendor to achieve proper configuration and tuning of the antivirus software. During normal operations, monitor Commvault processes and how those processes interact with antivirus software. Test Commvault features and and functions. Also, most virus-scanning applications use real-time scanning, which can degrade performance or cause failures during Commvault backups and other operations. For example, antivirus software might lock the collect files that are generated during a backup. Improperly configured antivirus exclusions can cause outages of applications and services due to contention or file locking. To ensure stable, optimal performance for your Commvault access nodes, you must exclude certain folders and files from antivirus read, write, and scan processes. Software Upgrades, Updates, and Uninstallation >Ĭommvault for Managed Service Providers (MSPs) > System and Hardware Requirements for Commvault >Īdditional Packages Installed with the CommServe ServerĬonfiguring Secured Access for Web ApplicationsĪntivirus Exclusions for UNIX and Macintosh Step 4: Configuring Solutions in the Command Center Step 2: Install and Register the Commvault Software
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